FAQs
1. When will my order be dispatched?
Orders are dispatched within 10–12 working days (excluding weekends & public holidays).
2. How long will delivery take?
Once shipped, delivery usually takes 3–5 working days, depending on your location.
3. Why does it take time to dispatch?
All our pieces are handmade and crafted using hand block printed fabrics, which takes time and care.
4. Can I get my order earlier?
Sometimes yes ✨
Dispatch may be quicker depending on order flow, but our standard timeline is 10–12 working days.
5. Do you accept returns?
No, we currently do not accept returns.
6. Do you offer exchanges?
Yes, we offer size exchanges.
- ₹150 reverse pickup charge applies
- Item must be unused and in original condition
7. How do I request an exchange?
You can simply:
- DM us on Instagram, or
- Email us with your order details
8. How will I know if my order is confirmed?
You will receive a confirmation on WhatsApp and email after placing your order.
9. Will I get a tracking link?
Yes ✨
Once your order is dispatched, the tracking link will be shared on WhatsApp and email.
10. Do you offer international shipping?
Not directly through the website.
To place an international order:
- DM us on Instagram, or
- Email us your selected products
We’ll create your order manually and share a payment link.
11. How do I choose the right size?
Please refer to our size chart and choose based on your body measurements for the best fit.
12. Can I cancel or change my order?
Once placed, orders cannot be cancelled or modified.
13. Will the product look exactly the same as the pictures?
Our pieces are handmade, so slight variations in print or color may occur. This is part of their unique charm ✨
14. What if I receive a damaged product?
Please contact us immediately via DM or email with details, and our team will assist you.